#客服
Explore public prompts for 客服. Narrow the topic by medium or change the order.
Showing 1–4 of 4 · Page 1 / 1
Small Shop Customer Service Scripts: LINE/IG FAQs Plus Negative-Review Replies, All in One Go
A time-saving customer service tool for Shopee sellers, IG shops, and small brick-and-mortar stores. Generates auto-reply scripts in one pass for common questions — business hours, parking, in-person meetups, shipping fees, returns and exchanges — plus a Taiwan-style negative-review reply template that leads with empathy before offering a solution. The output is formatted to paste directly into LINE Official Account auto-replies and IG FAQs.
ChatGPT Customer Complaint Replies: Three Tones Plus a Compensation Call
Reply to a complaint too formally and you fan the flames; reply too submissively and the company ends up compensating for things it shouldn't. This prompt has the AI act as a senior customer service manager: it first assesses the complaint type and severity, then gives you three responses in one go — sincere apology, firm stance, and a middle-ground version — each with a "why it's written this way" note. Ready to use directly by frontline support staff, social media managers, and shop owners.
Professional Customer Complaint Reply
A complaint email lands and you need to reply within 5 minutes. Claude drafts the reply using a four-step framework—empathize → take ownership → offer concrete compensation → prevent recurrence—so the customer feels heard instead of escalating to a 1-star Google review.
Free04Claude Customer Email Draft: Handle Tough Emails in 10 Minutes
For dealing with an angry customer, a complaint, or a refund request. Claude drafts a reply that's neither servile nor combative—empathetic, but not one that hands out refunds carelessly.