#客服
Explore public prompts for 客服. Narrow the topic by medium or change the order.
Showing 1–5 of 5 · Page 1 / 1
Small Shop Customer Service Scripts: LINE/IG FAQs Plus Negative-Review Replies, All in One Go
A time-saving customer service tool for Shopee sellers, IG shops, and small brick-and-mortar stores. Generates auto-reply scripts in one pass for common questions — business hours, parking, in-person meetups, shipping fees, returns and exchanges — plus a Taiwan-style negative-review reply template that leads with empathy before offering a solution. The output is formatted to paste directly into LINE Official Account auto-replies and IG FAQs.
ChatGPT Customer Complaint Replies: Three Tones Plus a Compensation Call
Reply to a complaint too formally and you fan the flames; reply too submissively and the company ends up compensating for things it shouldn't. This prompt has the AI act as a senior customer service manager: it first assesses the complaint type and severity, then gives you three responses in one go — sincere apology, firm stance, and a middle-ground version — each with a "why it's written this way" note. Ready to use directly by frontline support staff, social media managers, and shop owners.
FAQ Visual Chart
Turns your 5–8 most common customer questions into a single graphic — question, short answer, and an icon for each. Retains readers roughly three times better than a long text-based FAQ page.
Professional Customer Complaint Reply
A complaint email lands and you need to reply within 5 minutes. Claude drafts the reply using a four-step framework—empathize → take ownership → offer concrete compensation → prevent recurrence—so the customer feels heard instead of escalating to a 1-star Google review.
Free05Claude Customer Email Draft: Handle Tough Emails in 10 Minutes
For dealing with an angry customer, a complaint, or a refund request. Claude drafts a reply that's neither servile nor combative—empathetic, but not one that hands out refunds carelessly.