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免費05
Tag · 5 prompts
#客服
Prompts tagged "客服" in the PromptCraft library.
IMAGE01TUTORIAL04
TUTORIAL
免費01TUTORIAL／ChatGPT / Claude / Gemini
2026-06-15
Small Shop Customer Service Scripts: LINE/IG FAQs Plus Negative-Review Replies, All in One Go
A time-saving customer service tool for Shopee sellers, IG shops, and small brick-and-mortar stores. Generates auto-reply scripts in one pass for common questions — business hours, parking, in-person meetups, shipping fees, returns and exchanges — plus a Taiwan-style negative-review reply template that leads with empathy before offering a solution. The output is formatted to paste directly into LINE Official Account auto-replies and IG FAQs.
Beginner
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TUTORIAL
免費02TUTORIAL／ChatGPT
2026-06-12
ChatGPT Customer Complaint Replies: Three Tones Plus a Compensation Call
Reply to a complaint too formally and you fan the flames; reply too submissively and the company ends up compensating for things it shouldn't. This prompt has the AI act as a senior customer service manager: it first assesses the complaint type and severity, then gives you three responses in one go — sincere apology, firm stance, and a middle-ground version — each with a "why it's written this way" note. Ready to use directly by frontline support staff, social media managers, and shop owners.
Beginner
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IMAGE
免費03IMAGE／GPT Image 2
2026-04-24
FAQ Visual Chart
Turns your 5–8 most common customer questions into a single graphic — question, short answer, and an icon for each. Retains readers roughly three times better than a long text-based FAQ page.
SAMPLE產出 3:4 直式 FAQ 圖、N 格問答、每格 icon + 中文簡答、整體有 product help center 感。貼 IG 社群 save rate 爆表。
BeginnerGen in-site
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TUTORIAL
免費04TUTORIAL／Claude
2026-04-24
Professional Customer Complaint Reply
A complaint email lands and you need to reply within 5 minutes. Claude drafts the reply using a four-step framework—empathize → take ownership → offer concrete compensation → prevent recurrence—so the customer feels heard instead of escalating to a 1-star Google review.
SAMPLE產出 150-250 字回信、4 段式結構、引用客訴原話讓對方感覺被讀過、具體補償有明確 deadline、預防措施 1 句話說清楚。客戶收到會覺得「這家有在乎」— 95% 會撤回負評。
Beginner
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免費05TUTORIAL／Claude Opus 4.7
2026-04-22
Claude Customer Email Draft: Handle Tough Emails in 10 Minutes
For dealing with an angry customer, a complaint, or a refund request. Claude drafts a reply that's neither servile nor combative—empathetic, but not one that hands out refunds carelessly.
SAMPLE你會得到兩個版本：版本 A（較溫暖）開頭「謝謝您寫信來讓我們知道，由貪看得出來這次的經驗讓您很失望」→承認包裹碰撞是我們這邊誤標，已跟廚房舉報→「我們全額退款、並在週五前重寄一份新的」→結尾「您需要做的是等我們週五前的關櫢簡訊，裡面有退款收據與新包裹版本」。版本 B（冷靜簡潔）直
Beginner
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