#客訴處理
Explore public prompts for 客訴處理. Narrow the topic by medium or change the order.
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LINE Official Account Reply Kit for Small Shops: Four Templates
Feed in your shop name, business hours, price range, and tone persona, and get four LINE Official Account template sets generated at once: a price-inquiry guide, a booking confirmation with a fully-booked alternative, a two-part complaint reply, and a closing auto-reply. The tone stays consistent throughout, and each message is kept to a length readable in one message. Double-check prices and hours against each template before pasting them into your backend — the AI doesn't know your shop's actual real-time situation.
ChatGPT Customer Complaint Replies: Three Tones Plus a Compensation Call
Reply to a complaint too formally and you fan the flames; reply too submissively and the company ends up compensating for things it shouldn't. This prompt has the AI act as a senior customer service manager: it first assesses the complaint type and severity, then gives you three responses in one go — sincere apology, firm stance, and a middle-ground version — each with a "why it's written this way" note. Ready to use directly by frontline support staff, social media managers, and shop owners.