PROMPTS

Small Shop Customer Service Scripts: LINE/IG FAQs Plus Negative-Review Replies, All in One Go

A time-saving customer service tool for Shopee sellers, IG shops, and small brick-and-mortar stores. Generates auto-reply scripts in one pass for common questions — business hours, parking, in-person meetups, shipping fees, returns and exchanges — plus a Taiwan-style negative-review reply template that leads with empathy before offering a solution. The output is formatted to paste directly into LINE Official Account auto-replies and IG FAQs.